The problem we were brought in to solve —
for Heliogenomics.
Heliogenomics is a biotech platform company providing genomic analysis and insights for precision medicine. They came to NetTrackers with a problem common to deep-tech companies: their website was built by engineers for engineers. The site was feature-rich, technically accurate, and hostile to buyers.
The value proposition was invisible. The homepage opened with "Advanced Genomic Intelligence for Clinical Decision-Making" — accurate, but meaningless to a prospect who had just landed. There was no clear account of why a hospital should choose Heliogenomics, what problem it solved, or how it differed from the alternatives.
The site was also built for product browsing rather than decision-making. Five top-level navigation categories, four of them variations on features or use cases. No page addressing cost. No prominent security credentials. Sales content and technical documentation were mixed together, serving neither audience well.
Technical performance compounded it. Images were served at full resolution in dated formats with minimal caching, the Lighthouse score was 25, and prospects were bouncing at 67%. Despite healthy traffic, qualified lead volume was falling.
What the numbers looked like —
when we were done.
The redesign transformed how prospects interact with our platform. We went from explaining what we do to showing it. Lead quality improved significantly and our sales team closed deals 35% faster. This wasn't just a facelift — it was a complete conversion machine.
Head of Business Development
Heliogenomics